▪ The delivery document, signed by both parties, contains the owner's identity data,  description of the service to be provided and its cost;  This document confirms the fact that the equipment was handed over for repair;

▪ The owner has to explain to the service manager under what conditions and circumstances  the equipment was damaged. In case the owner hides the facts of external impact on the equipment, liquid spillage or improper operation of the equipment the service center is liable in case of damage to the equipment during testing  if this damage is caused by factors hidden by the owner and not reported to the service.